EVCOM

Engineering the inbox to fill the room

The Challenge

EVCOM needed an email campaign powerful enough to drive award entries and guarantee a full room on the night. The complication sat behind the scenes, with three separate platforms, fragmented data and a need for advanced personalisation that would speak differently to every stage of the audience journey.

The Craft

The first move was to connect EVCOM’s fragmented platforms. Native and API integrations brought three systems into a single behavioural data source, giving the campaign a clear view of how every contact engaged.That insight drove automated journeys that responded to real behaviour, and as contacts interacted, they progressed through tailored messaging designed to match their level of interest and proximity to the deadline.At the same time, every email was built in HTML with conversion in mind, keeping the brand sharp and the message impossible to miss. Thanks to a modular framework, we could also seamlessly adapt the campaign in real time, fine-tuning performance as entry numbers increased.

The Result

Industry benchmarks: 32.1% open rate / 3.8% click rate

Prospect audience: up to 47.7% open rate / up to 5.2% click rate

Automated follow-ups: up to 73.7% open rate / up to 13.9% click rate

Members audience: up to 35.9% open rate / up to 5.7% click rate

Other Work

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All, Creative & Content

KPMG

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